ArisAlex collects information by various methods, including information actively supplied by its lead providers, its clients, and information arising from client surveys and general feedback.
The types of personal information we collect include name, contact information, company information, identification information, and credit information. Credit card information is used for billing purposes only. We may record calls to or from our customer service representatives for the purposes of accuracy, performance reviews, training, and general quality assurance.
This information is used for various purposes, including customer service, accounting, billing, collections, and the marketing of other ArisAlex services.
ArisAlex may use aggregate or anonymous information, which will not be linked to identified individuals, for various other uses for itself and third parties. The identity of our corporate clients is not considered personal or confidential information, and we may disclose that information for promotion and marketing purposes.
ArisAlex does not share personal information with any third parties except as disclosed in this policy. ArisAlex may provide personal information to consultants, subcontractors, and professional advisers (which shall be bound by privacy obligations) to assist ArisAlex in rendering client services.
Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.
Individuals may review their personal information contained in ArisAlex files by contacting the ArisAlex privacy officer. If an individual believes that any of their personal information is inaccurate, we will make the necessary corrections.
ArisAlex may amend this policy from time to time. If such amendments affect how ArisAlex uses or discloses personal information already held by ArisAlex in a material way, ArisAlex will obtain consent.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.
If at any time you would like to discontinue communication from ArisAlex, please notify us via the Contact Us page.